Privacy Policy

Last Updated: July 2024

1. Information Collection

BuonaTana ("we") respects your privacy. The personal information we collect includes but is not limited to: name, email address, phone number, shipping address, and payment information. This information is used solely to process your orders, provide customer service, and improve our products and services.

2. Use of Information

We use your personal information to process orders, arrange delivery, handle payments, provide customer support, and send you order confirmations and product updates (if you have consented to receive them).

3. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All payment information is transmitted through secure encrypted connections.

4. Cookie Policy

We use cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can manage or disable cookies through your browser settings, but this may affect certain site features.

5. Third-Party Sharing

We do not sell, trade, or transfer your personal information to third parties. We only share information with necessary service providers (such as payment processors and logistics companies) to fulfill your orders. These third parties are contractually bound not to use your information for other purposes.

6. Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your personal information

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@iconhouse.hk
Phone: +852 2345 6789

WhatsApp
BuonaTana | A Safe Haven for Humans and Pets | BuonaTana